How to Communicate with China HNW by Arthur Loo

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ARTHUR LOO CHOW LENG (Arthur LV) 吕赵龙 Workplace Learning & Development and Human Capital Specialist FMCT Professional Asia, China and Singapore 企业学习与发展和人力资本顾问 引导师/督导/教练/培训师 专家 亚洲，中国与新加坡

Background & Awards 教育背景及获奖情况

  • Bachelor of Applied Science (Hons), NTU, Singapore

毕业于新加坡南洋理工大学

  • International Professional Manager Association Certified in Training

国际专业经理人协会认证讲师

  • Institute of Adult Learning, ACTA (Advanced Certificate in Training and Assessment) certified Trainer & Facilitator – IAL ACTA 认证培训师与引导师
  • IAL, Adult Educator Professionalism, Associate Adult Educator IAL, AEP-AAE 认证专业成人教育者
  • NLP Senior Trainer

NLP 资深培训师

  • Fortune 500 Companies Trainer and Coach

世界 500 强公司的特聘顾问、培训师

  • Phoenix Entrepreneur Award by Economic Development Board Singapore

新加坡国家经济发展局 “凤凰企业家”得主

  • 2009 Duck Race Guinness World Record

2009 小鸭漂流 吉尼斯世界纪录创造者

1)  PROFILE

  Workplace Learning & Development Specialist & FMCT Professional With over 17 years of experience in business management, Mr.LV became Workplace Learning & Development specialist and FMCT Professional. He devoted his time researching in the challenges face by corporate in the areas of Learning & Development and Human Capital Management. His topics for training include Creative Thinking and Problem Solving, Facilitation Skills, Mentoring for Manager, Coaching for Leaders, Train-The-Trainer, Solution Selling, Consultation Selling, Negotiation Techniques, Communication Skills, Stress Management and EAP related topics. He also dedicated to the educational management- training career, and formed his own training style. His research covered various areas, from new employee training to senior management training.   His rich experience company management coupled humorous and heartfelt training style is welcomed by many fortune 500 companies and domestic top 500 companies. As a senior trainer and consultant, his customers include the companies like Medtronic ,Honeywell, SONY, 3M China, Mary Kay, Nu Skin, Amore, Cardinal Health Company, SinoChemChina, Tetrapak, BMW, Subaru, etc just to name a few. Arthur specialized in customization according to corporate training needs thus helping company to find the right courses for employee development.  

企业学习与发展和人力资本顾问引导师/督导/教练/培训师

结合多年的企业管理经验以及成功案例的累积，LV 先生专注企业科学管理的研究，通过对于企业各类案例的分析研究及自身多年累积的管理经验，研发各类解决企业管  理、员工管理、个人激励、个人影响力及高效能的课程，并投入教育管理培训事业， 形成自己独特的培训风格。所研发的课程从新进员工类培训，到内部管理类培训；从高效沟通，团队协作，到销售谈判；从软技巧，到个人激励培训…….涉足领域广泛！ 由于其丰富的企业管理成功经验以及通俗易懂、风趣幽默、触动心灵的培训风格， 受到众多世界 500 强、国内 500 强企业的青睐和欢迎，成为美敦力（Medtronic）、霍尼韦尔（Honeywell）、索尼(SONY)、3M 中国，玫玲凯国际(Mary Kay)、如新（New Skin）、爱茉莉（Amore）、康德乐（Cardinal Health Company）、中化集团 (SinoChemChina)  、利乐（Tetrapak）、宝马（BMW）、斯巴鲁（Subaru）……等公司的特聘培训师和高级顾问，为各大企业集团提供专业、个性化的咨询，帮助企业寻找确定正确的发展方向和策略。

2)  PORTFOLIO

    ALVS Education & Training Programs 教育与培训内容  

Self Empowerment for Engagement & Dedication (SEED) Program

企业的高绩效表现与效能“四驱动力”培训内容  

  • 领导力与管理系列

Leadership & Management Series

  • 创新能力与思维能力系列

Innovation & Mind Power

  • 高绩效表现与沙盘系列

Productivity & SAND Play

  • 超级“软实力”系列

Super Soft Skills

  • 员工发展与援助系列

Employee Assistance Program Series  

  • 领导力与管理系列 Leadership & Management Series
    • 领导力与影响力 Leadership & Influence
    • 领导沟通 Leadership Communication
    • 教练式领导力Coaching for Leader
    • 教练式管理Coaching for Management
    • 高效团队 Leading Effective Teams
    • 团队精神与协作 Teamwork and Collaboration
    • 影响力的力量 The Power of Influence
    • 导师技巧 Mentoring Skills
    • 引导技巧 Facilitation Skills

 

  • 创新能力与思维能力系列 Innovation & Mind Power
    • 创新思维Creative Thinking
    • 问题解决Problem Solving
    • 决策技巧 Decision Making
    • 思维导图 Mind Mapping
    • 6 顶思考帽 6 Thinking Hats
    • 习惯的力量The 7 Habits
    • 员工的思想和态度 Attitude and Mind set for Employee
    • 高效能的激励Peak Performance for Motivations
    • 工作中的情商和NLP Emotional Intelligence and NLP at Work
  • 高绩效表现与沙盘系列Productivity & SAND Play
    • 专业销售技巧与管理Professional Selling Skills & Management
    • 顾问式销售技巧与管理Consultative Selling Skills & Management
    • 问题解决式销售技巧与管理 Solution Selling Skills & Management
    • 增值销售技巧与管理 Value Added Selling Skills & Management
    • 演讲技巧Presentation Skills
    • 行动学习Action Learning
    • 《沙漠掘金》沙盘“Desert Treasure Hunt” Sand Play
    • 《啤酒游戏》沙盘“The Beer Supply Chain” Sand Play
    • 《联合国的承诺》沙盘“The United Nation’s Promise” Sand Play
    • 《疯狂的市场》 沙盘“Crazy Market” Sand Play

 

  • 超级“软实力”系列 Super Soft Skills
    • 有效沟通Effective Communication
    • 倾听与提问技巧 The Power of Listening & Asking
    • 影响力与说服力Influence and Persuasion
    • 沟通艺术 The Art of Negotiation
    • 培训师培训 Trainer The Trainer

 

  • 员工援助Employee Assistance Program
    • 时间管理 Time Management
    • 压力管理 Stress Management
    • 工作与生活平衡 Work & Life Balance
    • 父母培训、亲子青少年培训 Power Family Parenting, infants, kids and Teens

  特别项目

SPECIAL TRACK

一带一路项目

BELT & ROAD INITIAITIVE PROGRAM

在中国的“一带一路”倡议中，新加坡是“一带一路”地区的一部分，由此而创造了新的商业机会和投资机会。 将一带一路与ALVS项目的不同部分相结合，为中国政府希望利用“一带一路”的企业  创造一个独特实用的解决方案。例如：我们设计了链接中国、新加坡的“生产力与创 新”系列下的“创新解决方案和绩效生产力”项目 BSC+。这是一个特别为新加坡的一般部门为中国市场设计的项目。 我们还链接了家族办公室、财富管理、金融及保险业务等提供BRI的ALVS解决方案式销售、问题解决和开发特别项目等等。 每年，我们都为中国企业组织和组织了无数次到新加坡的商务参访。此外，我们还组 织了新加坡企业到中国的商务参访。通过我们的努力，我们希望成为BRI的桥梁，为更好的业务和关系架起新加坡和中国的桥梁。 In the BRI Initiative by China, Singapore is part of the BRI region where new business opportunities and investment opportunities are created.   In combination of, BRI program to different part of ALVS programs, we create an unique and practical solutions for businesses who wish to take advantage of BRI by the Chinese government. For an example, we design the program “Innovative Solutions & Performance Productivity” under the series PRODUCTIVTY & INNOVATION for the project Bridging (Business) Singapore China, BSC+. This is a program designed especially for the general sectors of Singapore for the Chinese market. We also bridge BRI program to Solutions Selling, Problem Solving etc of ALVS programs and created special programs for Family Office, Wealth Management, Finance and Insurance businesses.   Every year, we designed and organized numerous business tours into Singapore are being organized for Chinese businesses. Vice versa, we also organized business tour for Singapore businesses into China. With our effort, we hope to be part of BRI bridging Singapore and China for better businesses and relationship.  

 

Training in Action

培训行动

 

Featured Awards & Newspaper Cutting

获奖和简报

Awarded the “Phoenix Entrepreneur Award” by Singapore EDB

新加坡教育局授予“凤凰企业家奖”

 

Recommendation Letter

推荐信

Customer Feedback Forms

客户反馈表

客户反馈表 – 3M 公司

Customers

客户名单

Industrial:

Medtronics China, Honeywell China, Bekaert China, 3M China, Metrohm China, Invensys Process Systems, East Asiatic Company, SinoChem China, Cell Mark, Invensys Wonderware, Invensys Operations Management,  

FMCG:

TetraPak China, Want Want China, MC Packaging Singapore, Nippon Paint China AMORE China, MaryKay Corporation, Nuskin China,  

Electronic:

SONY China, NEC Singapore, Sony Singapore, Apple Computer, National Semiconductor, Haier China,  

Pharma:

Invitrogen Coporation, Applied BioSystem, Shanghai Sine Pharmaceutical Laboratories Co. Ltd.,  

Automobile:

BMW China, Subaru China, Honda Kah Motors Pte Ltd,  

Banking:

Merchant Bank, United Oversea Bank Singapore,  

Telecommunication:

China Mobile,  

Education Industry:

National University Of Singapore, Singapore Ministry of Education, Motorola University, Murata Electronics Singapore,  

Government Agencies:

Singapore Ministry Of Defense, Land Transport Authority Singapore, Singapore Civil Defense Force,  

Others:

B&J China, Changi International Airport Services, PriceWaterhouse Coopers, Popular Holdings, Shop N Save, Merrill lynch, Discovery Network Asia, Isetan Holdings Singapore, Ameriod Logistic, MCL Land, CLP Power Hongkong, Bobst Group, Maersk Line, Wrigley Confectionery (Shanghai) Company Limited, Singapore Food Industries.   客户名单（部分）

金融行业客户：

汇丰银行、中国银行、光大银行、交通银行、建设银行、富滇银行、中国工商银行、中国农业银行、上海农商银行、东方证券、建银国际、中怡保险经纪、AXA 新加坡、 AIA 新加坡、Great Eastern、新加坡大华银行  

汽车行业客户：

斯巴鲁、宝马中国、通用五菱、上汽集团、安吉、通用五菱、FCA 集团  

医药行业客户：

上海医药（集团）有限公司、上海雷允上药业有限公司、西安杨森制药有限公司、拜耳医药保健有限公司、上海罗氏制药有限公司、康德乐中国、诺伟司中国、美国美敦力公司、中西三维制药、安究(上海)医疗设备贸易有限公司、  

企业客户：

Honeywell 霍尼韦尔中国、JCI 江森自控、陆逊梯卡华宏（东莞）眼镜有限公司、科尼起重机、上海贝尔、星巴克、Costa   Coffee、立邦涂料、中建八局、上海烟草集团、杨浦烟草公司、三棵树涂料、立邦涂料、3M 中国、中广核集团、上海电气、中国商业航空、中国航天研究所、胜科中国、富士迈半导体精密工业(上海)有限公司、三马起重机公司、利乐中国、NEC 新加坡、Sony 新加坡、爱茉莉、安利中国、海尔集团、宝信软件、中国电信、上海电信、新加坡国立大学、摩托罗拉大学、樟宜机场服务、 IBM、上海糖酒集团公司、神华集团、AXA、中国工商银行、中国银行、中银基金、浦发银行、光大银行、FCA、现代电梯、迅达电梯、嘉定城发发、东航、北京神华集团低碳研究所、建银国际、太平保险、天安财险、富滇银行、唯美血液器材、商飞集团、苏州阳澄湖半岛开发有限公司、中化集团……